Home / Learn more about Southtown Motors, and why you should buy here. / Here's what our Birmingham customers think about our service

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Southtown Motors is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

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I was looking for a used car in 2003.A friend told me about Jeff,she called him told him what I needed he brought the car to me to look at. What a very nice guy I bought the car and would still be driving it except someone totaled it out.Now I am looking for another car and guess who my first thought was. I wish all salesmen were like Jeff.
skeptical buyer
2012-02-07
My husband and I bought a 2008 Ford Edge from SouthTown Motors and we love it. Our sales person was Scott and he was awesome. He was very knowledgable about the automobile. He gave us a great deal that we are proud of. We have had so many comments about our car and we always put in a plug for SouthTown Motors. Great bunch of people. Thank you very much. Joe and Patsy Littleton
Patsy
2012-01-24
Purchased a 2006 F250 customized Auburn Truck. Love my truck. Great experience
Ricky
2011-08-28
Recently stopped by dealership searching for a vehicle for a new teen driver. Mike Lawley and Scott Neal were instrumental in helping me to find the right vehicle at the right price. Minor repairs were requested and taken care of without question- ie bulbs, radio knobs. Although up in miles, 140000, ended up purchasing a 1999 Chevy Blazer. Great first vehicle for a teen- safe and perfect for getting around town. I was able to get the perfect vehicle, at the right price with unbeatable service. I... More
AlaFanLAMan
2011-08-24
Mike and the guys at Southtown Motors treated me like a part of the "family." They went above and beyond my expectations. I was on a limited budget, and they helped me to get the best car possible for my needs. Thanks, guys!
WendyQM
2011-08-11
We have bought two vehicles previously from SouthTown Motors. Scott Neal was our ISM. Today he sold us another great Van and we couldn't be happier. Great vehicle and got us a great apr on our loan. Great Job SouthTown and Scott.
Tide Fan
2011-07-09
My wife and I were looking for a new used car, unfortunately we could not find anything locally. We contacted Scott at Southtown Motors and were able to work a deal almost in full over the phone. This was key because we were going to have to travel 240 miles to purchase a car we had only seen on the internet. Scott stayed in close contact with us as our deal progressed. Once we made it to Southtown Motors the deal happened quickly. The speed of the buying process was great, as we have a small ch... More
Bull RSV4 R
2011-06-01
They were very friendly and never pushy. They didn't try to lock you into any deals that you didn't want. The buying process was very smooth and they had all the paperwork ready for me when I was ready to close the deal. All I had to do was sign.
Eco-minded
2011-05-31
I helped my son buy a new car to start his new life after graduation from Auburn. These guys were friendly, no-pressure, organized, helpful, thoughtful, and set you at ease. We never felt uncomfortable through the whole experience. From start to finish everything was positive.
Auburn Dad
2011-05-25
Justin was great, helped me with everything I needed to know and helped me find the car I wanted. Great service at an all around great business
Griffin Mergen
2018-07-11
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